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10 Best customer service books in the US
- Best Choice
1
McGraw-Hill EducationThe Big Book of Customer Service Training Games (Big Book Series)
12% Off - Value for Money
2
Optimism PressUnreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
42% Off 3
AMACOMPowerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
42% Off4
Toister Performance SolutionsThe Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
5
Disney EditionsBe Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book)
43% Off6
Toister Performance SolutionsCustomer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
7
Rick GrassiThe Little Customer Service Book: A Common Sense Guide to Helping People
8
William MorrowRaving Fans: A Revolutionary Approach To Customer Service
46% Off9
AMACOMThe Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
37% Off10
Independently publishedWin Their Hearts: Your Simple and Effective Guide to Unforgettable Customer Service